How to quickly retrieve your Elementor System Info

The issue

Need some help troubleshooting issues with Elementor? Help others to help you! Whether you post a cry for help in the Elementor Facebook Community or when you file a bug report on Github, sharing your system information is helpful.

The Steps

Here’s how you find and copy it:

  1. Go to your WordPress Dashboard.
  2. Point at Elementor
  3. In the submenu that appears, click System Info.
  4. Scroll down to the bottom where it says: Copy & Paste info.
  5. Click inside the grey box, it will automagically select all text, which you can then copy, so you can paste it in your post, support request or bug report.

Video Tutorial

Do you literally want to see how it’s done? Watch the quick video I made about it.

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Would you actually like to know WHY you should do this?​

Not giving enough information is like calling a stranger and saying: “Hey, IT is broken, can you help me fix it?” I probably don’t need to tell you that you’ll get a negative or even outright weird response, although it’s probably not much weirder than the way you presented your issue… Right?

If you present your issue with only a fraction of the information, you’re making others guess. Basic facts like the theme you use, the plugins you have installed, your PHP version, your server settings AND error messages are important to know in order to be able to help you troubleshoot.

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About the author

Anne-Mieke Bovelett runs a versatile advertisement & project management agency. She’s also a private teacher for entrepreneurs who want to learn to set up and maintain their own websites with WordPress and Elementor. Besides that she is an art & food coach. She currently lives in Mönchengladbach, a small city near Düsseldorf, but often resides in other countries as well. She’s fluent in Dutch, English, German (including Swiss-German dialect) and geek speak. Read more…

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Knowledge is power, thank you for sharing it freely!

Anne's full name, handwritten
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