If you want support for free, there is a really cool Elementor community for that on Facebook, for and by users. Last time I checked (September 2020) has almost 80K members. As a moderator I’m already spending quite some time assisting people over there. Of course, if you have an issue with Elementor Pro, you can also send Elementor a support request.
Apparently the fact that I’m a moderator in the Facebook Community for Elementor, makes people think I have access to inside info on whatever related to this magnificent tool. Well, people, I DON’T. None of the volunteer moderators do. We’re users, just like you.
Shush, off you go, take your fishing expedition elsewhere.